1. Introduction
By accessing or utilizing our services (the “Services”), you (the “Account Holder”) agree to be bound by these Terms and Conditions (the “Terms”). For all inquiries regarding these Terms, Account Holder may contact SVM at [email protected] or via telephone at +507 833 7085.
2. Definitions
For the purposes of these Terms, the following definitions apply:
3. Eligibility
The Services are exclusively available to registered businesses including sole traders. By accepting these Terms, Account Holder represents and warrant that it satisfies this eligibility requirement. Account Holder, or their business activities, may be located anywhere except in jurisdictions subject to sanctions as defined by applicable international laws and regulations.
4. Account Registration
Account Holder is required to create an account to access the Services. Registration necessitates the provision of accurate and complete information in accordance with normal international requirements to identify Account Holder. Account Holder must promptly update their information as it changes. SVM reserves the right to suspend Services if it is determined that the Account Holder’s information is inaccurate or not current.
5. Use of Services
Account Holder agrees to utilize the platform exclusively for legitimate business operations. Any form of fraudulent, illegal, or unlawful conduct is strictly prohibited and will result in immediate suspension or termination.
6. Transactions
All exchanges from stablecoins to and from Bitcoin and ERC-20 tokens are final and irrevocable. Account Holder must thoroughly review all transaction details prior to confirmation. Withdrawals shall only be available in cryptocurrencies. SVM does not warrant the availability or guarantee value of any digital currency.
7. Custodianship
Account Holder acknowledges and accepts that SVM may act as a custodian for any cryptocurrencies held within their accounts. Account Holder is responsible for safeguarding their account credentials and for all actions undertaken within their accounts or subaccounts.
8. Fees
Transaction fees will be clearly outlined on our platform. By utilizing our Services, Account Holder agrees that these fees will be deducted from their accounts.
9. Account Closure, Suspension, and Termination
The Account Holder may close their account at any time by providing SVM thirty days’ written notice and by withdrawing all account balances. Upon account closure, the Account Holder authorizes SVM to cancel or suspend any pending transactions at such time, and any remaining balances will be remitted to Account Holder’s designated virtual currency addresses, subject to any outstanding amounts owed to SVM. If the Account Holder fails to claim and withdraw virtual currency within thirty days of account closure, a recovery and return fee of ten percent of the total virtual currency and funds will be charged by SVM. The Company retains the discretion not to recover and return small amounts.
If the Account Holder does not access the account for three consecutive months and SVM is unable to contact the Account Holder, SVM may, at its sole discretion, terminate the account. On the termination date, any virtual currency or funds in the account will be subject to applicable laws regarding the escheat of unclaimed property. The Account Holder designates SVM or its designee as the User’s agent and attorney-in-fact to take lawful actions regarding said funds or virtual currency, including donation to a charity of SVM’s choice or transfer to SVM’s own account.
SVM reserves the right, without limitation, to refuse, block, or reverse any authorized virtual currency transaction; to suspend or terminate Account Holder access to the account; to place holds or freezes on virtual currency; and to take other actions it deems necessary in the event of suspected fraud, legal violations, or security concerns.
In the event of account suspension or closure, SVM will make reasonable efforts to notify the Account Holder unless prohibited by a court order or legal process.
10. Acknowledgment of Risk
Account Holder acknowledges and accepts the inherent risks associated with cryptocurrency trading, including market volatility and the potential for financial loss. SVM shall not be liable for any losses incurred by Account Holder during trading activities or as a result of negligence or carelessness on their part.
11. Compliance with Laws
Account Holder agrees to adhere to all applicable laws and regulations pertaining to the use of our Services. Account Holder hereby affirms that they are not located in any sanctioned countries or regions.
12. Intellectual Property
All content, materials, and intellectual property associated with SVM are owned by Smart Volatility Mitigation Inc. or its licensors. Users are prohibited from reproducing, distributing, or utilizing any content without prior written consent from SVM.
13. Limitation of Liability
SVM shall not be liable for any indirect, incidental, or consequential damages arising from or in connection with access to, or use of, our Services.
In instances where the Account Holder transmits virtual currency to an incorrect address, and recovery of such transactions is requested, Account Holder acknowledges that a recovery fee of 10% of the recovered virtual currency will be applied, assuming recovery is possible. SVM reserves the right to decline recovery efforts for small amounts or unsupported virtual currencies.
14. Indemnification
Account Holder agrees to indemnify, defend, and hold harmless SVM, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorney’s fees) arising from or related to their use of the Services or any violation of these Terms.
15. Amendments
SVM reserves the right to amend or modify these Terms at any time, at its sole discretion. Account Holder will be notified of significant changes, and their continued use of Services after such notification constitutes acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Panama, without regard to its conflicts of law principles.